CIO Launches Semi-Solid Mobile Battery Replacement Campaign for Enhanced Safety

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CIO Launches Semi-Solid Mobile Battery Replacement Campaign to Promote Enhanced Safety

CIO Co., Ltd., which began deploying semi-solid mobile batteries with lower fire risk in December last year, is progressing with the transition of its product lineup to these safer models. To further enhance user safety, the company is now implementing a “Semi-Solid Mobile Battery Replacement Campaign.”

Semi-Solid Mobile Battery Replacement Campaign

This campaign allows customers to send their current mobile batteries, regardless of whether they are CIO-made or from other manufacturers, to CIO using a special envelope. In return, they will receive a 10% OFF coupon for eligible semi-solid products on the Amazon CIO official store.

Campaign Details

  • Campaign Application Period: Until July 13th (Monday) 23:59 JST

  • Purchase Period: July 7th (Tuesday) 0:00 JST – July 13th (Monday) 23:59 JST

  • Eligible Products on Amazon CIO Official Store:

    • SMARTCOBY Pro SLIM SS

    • SMARTCOBY SLIMⅡ Wireless2.0 SS5K

    • SMARTCOBY SLIMⅡ Wireless2.2 SS5K

    • SMARTCOBY SLIMⅡ Wireless2.2 Pro SS10K

    • SMARTCOBY SLIMⅡ Wireless2.2 SS10K

    • SMARTCOBY Ex05 Wireless2.2 Pro CABLE SS10K

    • SMARTCOBY TRIO 35W SS20000mAh

    • SMARTCOBY TRIO 67W SS20000mAh

    • Note: SMARTCOBY Ex04 is not eligible for the “Semi-Solid Replacement Discount.”

Application Process

  1. STEP 1: Submit a provisional application via the dedicated form.
  2. STEP 2: A provisional application completion email, including a coupon code, will be sent to the registered address.
  3. STEP 3: Use the coupon code when purchasing eligible products on the Amazon CIO official store.
  4. STEP 4: Complete the main application using the dedicated form provided in the email.
  5. STEP 5: A collection kit will be dispatched via mail.

  6. STEP 6: Place the old battery in the return envelope and mail it.

  7. Note: CIO membership registration is required to participate in this campaign.

Apply for the campaign here:
https://connectinternationalone.co.jp/pages/202607-norikae-info/

CIO Replacement Discount & Collection Service

Ongoing Mobile Battery Recycling Services

In addition to this limited-time campaign, CIO continuously works to ensure the safe use of mobile batteries. The company also offers ongoing collection services for products whose safety has deteriorated due to aging or wear. Users are encouraged to utilize these services for the proper disposal of their old batteries.

Eligible and Ineligible Mobile Batteries for Collection

Voluntary Recall Request for SMARTCOBY Ex01

CIO is conducting a voluntary recall for certain manufacturing lots of “SMARTCOBY Ex01.” While collection is proceeding, some affected products may still be in the market. Customers are kindly requested to reconfirm their products.

Understanding Semi-Solid Mobile Batteries

To provide more insight into semi-solid mobile batteries, their characteristics, CIO’s transition efforts, and industry trends, video content is available for viewing.

About CIO Co., Ltd.

CIO Co., Ltd. Logo

Established in 2017, CIO Co., Ltd. operates under the philosophy of “creating an exciting future with multi-functionality and the latest technology.” The company focuses on manufacturing and delivering its own branded products, primarily smartphone-related items such as chargers and mobile batteries, each imbued with its own story and vision. CIO aims to deliver the excitement of discovering how convenient multi-functional and high-performance products can be. The entire staff is dedicated to delivering “exciting latest gadgets.”

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