CIO Launches Semi-Solid State Mobile Battery Replacement Campaign to Enhance Safety

Chargers

Campaign Period

April 7, 2026 (Tuesday) 10:00 AM – April 24, 2026 (Friday) 11:59 PM (JST)

Eligible Products (Available at Amazon CIO Official Store)

  • SMARTCOBY SLIMⅡ Wireless2.0 SS5K

  • SMARTCOBY TRIO 35W SS20000mAh

  • SMARTCOBY TRIO 67W SS20000mAh

  • SMARTCOBY Pro SLIM SS

  • SMARTCOBY Ex04 Wireless2.2 Pro CABLE SS5K

Application Process

  1. STEP 1: Submit a provisional application via the dedicated form.
  2. STEP 2: A provisional application completion email containing a coupon code will be sent to your registered address.
  3. STEP 3: Use the coupon code when purchasing eligible products at the Amazon CIO official store.
  4. STEP 4: Submit a final application via the dedicated form provided in the email.
  5. STEP 5: A collection kit will be dispatched via mail.
  6. STEP 6: Place the product to be collected into the return envelope and post it.

Note: CIO membership registration is required to participate in this campaign.

To apply, please use the form below:
https://connectinternationalone.co.jp/pages/202604-norikae-info/

Ongoing Recycling Services

In addition to this limited-time campaign, CIO continuously works to ensure the safe use of mobile batteries. The company offers a permanent collection service for products whose safety may have deteriorated due to aging or wear. This service can be utilized for the disposal of older batteries.

Voluntary Recall Request for SMARTCOBY Ex01

A voluntary recall is being conducted for specific manufacturing lots of the “SMARTCOBY Ex01” model. While collection is progressing, some affected products may still be in the market. Users are requested to check their products.

Understanding Semi-Solid State Mobile Batteries

For those interested in learning more about semi-solid state mobile batteries, their characteristics, and CIO’s initiatives in this area, video content is available:

About CIO

CIO Logo

Established in 2017, CIO Co., Ltd. operates with the philosophy of “creating an exciting future with multi-functionality and cutting-edge technology.” The company focuses on manufacturing original products, primarily smartphone-related items such as chargers and mobile batteries, with a unique story and passion behind each product. The goal is to deliver the excitement and convenience of highly functional products to customers.

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